If you were a user of NormanNetworksITS before the crash, you'll remember emoji support for sure. After the new server was loaded with the software we had on file from the last back-up, the databases had to be manually rebuilt - which is why you needed to create a new account.
We've now upgraded the database tables to a compatible datatype to support emoji once again!
These emojis will work in the Message System again as well, so express yourself boldly with your favorite emoji!
Thank you for your patience, as always!
-The NormanNetworksITS Team